Focus your efforts on what matters to your customers
Understand and beat your competition, effortlessly.
- Improve customer perception for your dealership.
- Discover what your customers are saying about your dealership and competitors.
We use publicly visible Google My Business Reviews for our analysis. We compare what customers say about you and competitors in your city. This knowledge helps you position your dealership better and beat competition.
Your Google My Business Profile plays a crucial role in customer's buying decision, make it a competitive edge for your dealership
90% of buyers today rely on Google Business Reviews to select a product.
80% of the buyers trust businesses which respond to customer feedback on Google Business.
The Core of Our Market Intelligence
What’s Included in the Report
Dealership Rankings across 6 Key Performance Indicators (KPIs)
Business Metrics (KPIs) measured and Definition
Overall Customer Sentiment
What is the mood of the customers for a business as reflected in reviews received – positive, negative or neutral.
Are Customers Engaging deeply
Do customers write reviews actively; if yes – are the reviews long and detailed with rich feedback OR the reviews are short and lack meaningful information.
Review Relevance for new customers
Do new customers find the reviews available on your profile helpful? – Based on other customer comments and likes received.
Business Response Rate
How often does the Business respond to the Google Reviews.
Business Response Quality
Does the business reply according to the tone and feedback received in the review comment OR are the responses non-contextual.
We provide rich details for each KPI analysed ; providing you rich details to make better decisions about your customer engagement
Customer Sentiment and Engagement
Assess and compare the overall mood and satisfaction levels of your customers with those of competitors, alongside measuring the depth and quality of customer interactions with your brand.
Dealership Responsiveness
Measure your dealership’s promptness in responding to feedback and how it fares against competitors, reflecting on engagement efficiency.
Response Quality and Impact
Scrutinize the effectiveness of your responses compared to competitors, focusing on their capacity to enhance customer trust and satisfaction.
Review Relevance and Helpfulness
Determine the effectiveness of customer reviews in aiding prospective decisions, with a comparative analysis of their performance against those of competitors.
This report enables auto-dealerships to truly understand what customers need and take actions to improve their brand perception and build a loyal base of vocal customers.
Improved Customer Satisfaction
Leverage deep customer insights to deliver personalized experiences that boost loyalty.
Use the report for :
- Understand Customer Needs: Gain insights into what customers truly value about your services
- Tailor interactions based on customer preferences to enhance customer satisfaction.
- Implement strategies that increase customer loyalty and reduce churn.
Strategic Decision-Making
Harness data-driven clarity to focus your strategic efforts where they count the most.
Use the report for :
- Data-Driven Insights: Make decisions based on robust data analysis rather than intuition.
- Clear Direction: Know exactly where to focus your efforts to maximize returns.
- Risk Mitigation: Identify potential pitfalls before they impact your business, reducing costly missteps.
Choose the Right Insights for Your Business
Essential Insights
₹39,000
/Report
- Your Dealership Performance (Overview Only)
- upto 3 Competitors (Overview only)
- PDF Report
- All KPIs listed
Advanced Intelligence
₹69,000
/Report
- Your Dealership Performance Overview + Detailed Analysis
- upto 5 Competitors (Overview only)
- PDF Report
- All KPIs listed
Comprehensive Market Insights
₹129,000
/Report
- Your Dealership Performance Overview + Detailed Analysis
- upto 5 Competitors (Overview + Detailed Analysis)
- PDF Report
- All KPIs listed
Have Any Questions?
FAQ's
Get Answers to Common Questions About Dealership Positioning & Strategy
What does the Market Intelligence Report cover?
The report provides an in-depth analysis of customer sentiment, engagement, dealership responsiveness, and the overall quality of interactions between the dealership and its customers. It benchmarks these metrics against your competitors to give you a clear view of where you stand in the market.
How can this report benefit my auto dealership?
By utilizing the report, you can make informed strategic decisions, enhance customer satisfaction, and stay ahead of the competition. The insights help identify operational strengths and weaknesses, enabling targeted improvements that drive growth and customer loyalty.
How often is the Market Intelligence Report updated?
We recommend updating the report quarterly to keep track of market dynamics and the effectiveness of implemented strategies. However, more frequent updates can be arranged based on your specific business needs and market activity.
Can I get a sample report?
Yes, we provide a sample report so you can see the quality and depth of the insights we offer. Please contact us through our website, and we will send you a sample report tailored to a general overview of the auto dealership market.
How is the data for the Market Intelligence Report collected?
The data is collected using advanced analytics tools that pull information from a variety of sources including customer reviews, business interactions, and competitor analysis. All data is analyzed to ensure high accuracy and relevancy to your specific market conditions.
How is the data for the Market Intelligence Report collected?
The data is collected using advanced analytics tools that pull information from a variety of sources including customer reviews, business interactions, and competitor analysis. All data is analyzed to ensure high accuracy and relevancy to your specific market conditions.
I'm ready to purchase this report. What's next?
Fantastic! Once we receive your payment, we will contact you via email to obtain the Google Map addresses of the competitors you want to analyze, according to the plan you select. You will receive your report within 24-48 working hours.